Refund policy
Returns
We accept return requests made within 30 days after delivery. To be eligible, the item must be unused, uninstalled, in the condition received, and returned with its original packaging and proof of purchase.
Before sending anything back, submit a request through our Contact page. Returns sent without prior authorization may not be accepted.
Damage, defects, or incorrect items
Inspect your order when it arrives. If an item is damaged, defective, or not what you ordered, contact us promptly with your order number and clear photos so we can review the issue and make it right.
Return shipping
Customers are responsible for return shipping unless the item arrived damaged, defective, or incorrect. Original shipping charges are non-refundable except where required by law.
Non-returnable items
Installed, used, altered, personalized, or final-sale items cannot be returned unless defective. Gift cards are non-returnable.
Refunds
After an approved return is received and inspected, we will notify you of the decision. Approved refunds are issued to the original payment method. Your bank or card issuer may need additional time to post the refund.
Cancellations
Contact us as soon as possible if you need to cancel. We cannot guarantee cancellation once fulfillment has started.