Shipping policy

Order processing
Orders are processed after payment authorization. Processing and delivery times vary by destination and are estimates, not guarantees.

Shipping rates and delivery estimates
Available shipping options, charges, and estimated delivery timing are shown at checkout after you enter a delivery address. Tracking information is sent when it becomes available.

Address accuracy
Please verify your shipping address before placing an order. If you notice an error, contact us immediately through our Contact page. We cannot guarantee changes after fulfillment has started.

Delays and delivery issues
Carrier, weather, customs, and other events outside our control can affect delivery. If tracking shows a problem or your order has not arrived after the carrier’s estimated window, contact us with your order number.

International orders
Where international shipping is available, customers are responsible for any duties, taxes, or import fees charged by the destination country unless checkout states otherwise.